Videos

How It Works
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What We Do & Why We Do It
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Customers - Your New Business Gurus!
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Find The Needles In Your Customer Feedback Haystack
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P&O Ferries Unlock The Reasons Behind The Scores
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How Daisy Group Improved Customer Retention Rates
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How Eurocamp Saved Millions By Undertaking Impact Analysis
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Feedback Ferret first started in 1998, analysing open-ended customer feedback at a level that had never been possible before. Year on year, we have painstakingly tweaked and improved our capabilities and evolved Feedback Ferret to create a Complete Customer Experience Solution. With success stories that include some of the world’s largest brands, we have grown into customer feedback and text analytics experts.

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