Feedback Ferret at Travel Technology Europe 2020

Meet us at Travel Technology Europe 2020

We’ll be at Travel Technology Europe 2020 to showcase our Complete Customer Experience Solution! 

Issues we solve:

1. Make sense of customer comments across all surveys, online reviews and social media
2. Discover what keeps customers loyal and how to drive your 5-star ratings
3. Receive real-time alerts if a customer tells you they’re unhappy
4. Combat survey fatigue by using our short, simple surveys that actually get filled in

Meet us on Stand T44 at the show and we’ll show you how.

TTE is Europe’s dedicated event for travel technology. Whether you work within IT or marketing, Travel Technology Europe is the place where travel professionals like you meet to get new ideas to help them harness their business potential via technology.

At the show, you can also meet our CEO and Co Founder, Piers Alington. He will be speaking on both days: 

Find the CX needles in the haystack – Wednesday 26 February, 15:15 – 15:55 in Tech Huddle Zone A
We all think we know our own businesses inside out. We rely on our senior executives – whose opinion is of course valued above all others – to make the big decisions. But these executives are sometimes far removed from the sharp end of the business – the customers. Surely customer opinion counts for something when it comes to understanding how a business can improve?

Customers – your new Business Gurus – Thursday 27 February, 13.00 – 13.45 in the Transform Theatre
Are you swamped by customer feedback and online reviews that you can’t make sense of? Is there an alternative to using expensive human resource to sift through thousands of comments and manually code them? How do you identify what the biggest, most pressing issues are? What’s driving loyalty and what’s just hot air?


We look forward to seeing you there!

Our stand – T44

By Nicola Douglas, Marketing Manager