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Case Studies

BMW

Seeing survey response rates increase by 20%

Jardine Motors

Partnering with Feedback Ferret to "make the difference"

McLaren

Feedback is a vital tool for driving customer experience

P&O Ferries

Unlocking the reasons behind customer scores

Eurocamp

Increasing re-bookings rate and saving £ millions

Alzheimer's Society

Improving the engagement of supporters

Titan Travel

Using feedback to maintain the highest standards of quality

Guinness Partnership

Reducing operational costs

Silverstone

Quantifying the unquantifiable

General Motors

Focussing on resolving issues at dealer level

Origin Energy

Reducing overheads by $250,000 in 12 months

Nissan

Climbing the J.D. Power Index faster than any other manufacturer