Feedback Ferret first started in 1998, analyzing open-ended customer feedback at a level that had never been possible before. Year on year, we have painstakingly tweaked and improved the solution. And we’ll continue to do so. With success stories that include some of the world’s largest brands, we have grown into customer feedback experts and world leaders in the text analysis arena.
With our HQ in UK, we now have sales offices in USA, South Africa & mainland Europe to service our global client base.
Here’s a little history: