September 2019 - Feedback Ferret
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Monthly Archives: September 2019

Welcome to Ferret World: our news, blogs & opinions

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dog of a car When is a dog a dog? When is cool cool?

Considering using text analytics to understand Voice of Customer comments? Make sure the solution you choose can distinguish between a dog & a dog, and cool & cool. Curious?

Are you ready to leap into the brave new world of customer feedback?

Find out about this “brave new world” of customer feedback. Is it one you should take a step into? The words our clients say all too often are “why didn’t we do this sooner?”