January 2019 - Feedback Ferret
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Monthly Archives: January 2019

Welcome to Ferret World: our news, blogs & opinions

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Customer Feedback: Hear it straight from the horse’s mouth

Allow your customers to tell you what’s important to them. Don’t put words into their mouths based on what is important to the business!

The true value of negative customer feedback

Is negative customer feedback a bad thing? Turn the negative to positive and keep them following your brand. Hug the cactus.