December 2018 - Feedback Ferret
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Monthly Archives: December 2018

Welcome to Ferret World: our news, blogs & opinions

consultancy2

Customers are for life, not just for Christmas

Looking back on your business in 2018, do you REALLY know your customers? Do you really know WHY they purchase from you? Have you ever ASKED them?

WestJet Christmas Miracle – a priceless customer experience

The Christmas customer experience demonstrated by WestJet back in 2013 is still one of the best we’ve ever seen. Watch it again!