April 2018 - Feedback Ferret
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Monthly Archives: April 2018

Welcome to Ferret World: our news, blogs & opinions

consultancy2

What’s the difference between surveys and feedback forms?

Understand the difference between a traditional ‘survey’ and a ‘customer feedback form’ and decide what’s right for your business. Find out more.

happy customer When is a happy customer not a happy customer?

Your happiest customers may rate you 10/10 but don’t ignore their negative feedback comments. They are gold dust!