March 2017 - Feedback Ferret
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Monthly Archives: March 2017

Welcome to Ferret World: our news, blogs & opinions

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The Times logo Feedback Ferret features in The Times business report

Find out how not to annoy your customers with long tedious surveys in today’s specialist business report in The Times.

Jason Cranswick Feedback Ferret client, Jardine Motors Group, wins Excellence in Customer Service award

Find out how Jardine Motors Group picks up top industry award for Excellence in Customer Service.

elephant Elephants and text analytics? It’s all about correct interpretation …

What have 6 blind men and an elephant got to do with text analytics? Click here to find out.

Correct interpretation is key with text analytics

Want the best text analytics solution for your customer feedback? Read on to find out why one of our clients said “The Feedback Ferret engine clearly delivers better results than any other tool we have ever used”.