December 2016 - Feedback Ferret
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Monthly Archives: December 2016

Welcome to Ferret World: our news, blogs & opinions

consultancy2

Automotive World Congress sponsored by Feedback Ferret

Come and visit us at the Congress and find out how we help global automotive organizations like GM, Nissan, BMW & McLaren improve their customer experience.

dog of a car When is a dog a dog? When is cool cool?

Considering using text analytics to understand Voice of Customer comments? Make sure the solution you choose can distinguish between a dog & a dog, and cool & cool. Curious?