November 2016 - Feedback Ferret
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Monthly Archives: November 2016

Welcome to Ferret World: our news, blogs & opinions

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Feedback Ferret stand Forrester’s CX Europe 2016

A huge thank you to everyone who visited Feedback Ferret at Forrester’s CX Europe 2016. Check out the photo!

poor customer experience A customer experience that left my blood boiling

Why do our customer experiences with some of our biggest multi national organisations often leave us in a state of total frustration?

Customer Engagement Summit 2016

A very ferrety thank you to everyone who visited us at the Customer Engagement Summit 2016. Check out the photo!