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Is the fear of lawsuits getting in the way of listening to customer feedback?
What’s preventing your business from growing? Is it the wrong product, the wrong people or the wrong systems? Or is it simply poor sales?
Growth and expansion means a move for Feedback Ferret HQ
Feedback Ferret is excited to announce its imminent head office move to substantially larger premises in Bourne End in Buckinghamshire.
VoC Analytics and CEM expected to grow at CAGR of 19.8%
That’s a lot of abbreviations I know, but those capital letters spell out big things for those of us who make customer feedback our business.
Supermarket uncover the true reasons behind customer satisfaction
Thanks to Feedback Ferrets, Morrisons, one of the UK’s largest supermarket chains, has finally uncovered the key issues lurking behind its satisfaction ratings.