December 2013 - Feedback Ferret
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Monthly Archives: December 2013

Welcome to Ferret World: our news, blogs & opinions

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Feedback surveys – the ferret way

The importance of having a customer feedback system in place cannot be underestimated – it can increase revenue, improve customer experience and help a business make profitable changes.

Working with the two fastest brands in the car industry – McLaren & Porsche

Here at Feedback Ferret HQ, we were delighted to learn that the McLaren P1 has now joined the Porsche 918 Spyder as being the only production cars to break the seven-minute barrier at the Nürburgring Nordschleife.

Do you nip negative customer feedback in the bud?

The blog highlights the state of the Tesco store in Haggerston which was described as “the worst place on earth”. It went viral very quickly and forced Tesco to act.