Text analysis to transform customer feedback
comments into actionable insight
Text analysis to transform customer feedback
comments into actionable insight
We consolidate all of your Voice of Customer feedback comments from any source into a single analysis and reporting platform.
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We automatically transform the customer comments into easy-to-understand, actionable insight using our sophisticated text analysis engine.
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We deliver the RIGHT INFORMATION to the RIGHT PEOPLE in the RIGHT FORMAT at the RIGHT TIME so they can take action to improve customer experience and financial performance.
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Using Impact Analysis to make big and quick improvements to customer experience
The awesomeness of the Feedback Ferret Lexicon
