The world has changed. You no longer need tedious, lengthy tick-box surveys to find out what your customers think.
Our experience has shown that feedback forms that focus on one rating score (followed by open-ended commentary) allow customers to offer insights you may otherwise miss.
Below is an example of our “perfect survey” – one ratings question and a “tell us why” question. Short, concise and a survey that will give you all the insight you will ever need.
Ask less to get more.