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Feedback Ferret is a highly specialised and comprehensive management tool to gather, analyse, report and act on open-ended, unstructured customer feedback comments.
We develop leading text analytics technology that automatically transforms customer comments into easy-to-understand, actionable insight to give our clients the information they need to improve customer experience and drive improved financial performance.
We have a global business with offices in UK (HQ), USA, South Africa and Poland. We currently have clients throughout Europe, North America, Africa and Australia across various industry sectors including automotive, retail, travel, and finance. Please see our Clients page for more information about who we work with.
We are a small, vibrant and dynamic company that delivers exceptional client service in conjunction with a world-class technology solution.