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Feedback Ferret Accelerates Customer Feedback For Silverstone Circuits

Powerful contextual analysis engine will help analyse customer feedback comments Innovative use of QR codes and SMS at Formula One British Grand Prix London, 7th July 2011 – In an innovative step, visitors to this weekend’s Formula One British Grand Prix at… Read more...

Tick these boxes six times a week – The Times

By Carol Sarler. A press article from the times exploring the culture of Customer Service questionnaires. Read the pdf – The Times – Box Ticking.pdf Read more...

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