Do you have high volumes of client feedback but insufficient internal resources to analyse it?
Our world leading text analysis service is here to help. Feedback Ferret offers a full range of text analysis services as well as providing dedicated analyst services and text mining software for your business.
Our text Analysts can work either inside your organisation or remotely, in partnership with you and your customer experience team.
They provide the right people with the right information at the right time and show you where to focus your efforts so you can improve business performance. They are specifically designed to help you get maximum value from your customer experience analysis.