Listen. Understand. React.

Feedback Ferret - focused on what your customers say, not the boxes they tick
Gathering Feedback

Gathering Feedback

Sophisticated multi-channel customer feedback gathering
Analysing Feedback

Analysing Feedback

Real time contextual & sentiment analysis of your customer feedback
Dashboard Reporting

Actionable Insight

Real time web based dashboard and response management
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Our Clients

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  • Infinity
  • Silverstone
  • Lloyds TSB
  • Renault
  • Toyota
  • Eurocamp
  • BQ
  • I3
  • Argos
  • Keycamp

Feedback Ferret helps Nissan rank most improved on JD Power

VOICE OF CUSTOMER FEEDBACK ANALYSIS Feedback Ferret congratulates Nissan on achieving an industry-leading 43 point year-on-year improvement in its JD Power CSI index.

Feedback Ferret is proud to be Nissan’s Voice of Customer analytics supplier, helping Nissan to become the fastest rising brand on JD Power.
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