Feedback Ferret is an end-to-end Voice of Customer platform for gathering, analysing, reporting and acting on feedback from your customers, providing actionable insight to help drive business performance.
A sophisticated feedback management tool that enables businesses to identify their customers’ likes and dislikes, and what really drives customer satisfaction. Use this customer insight to improve customer experience and profitability.
A world leader in text analytics for Customer Experience Management, with clients across the globe. Offices in the UK, USA, & South Africa.